Compromised Today told me this morning they had moved my web site to one of their quarantined servers because of my apparent abuse of their shared web server. “If you can’t play fair, we’ll put you in time out” was essentially the message.

This was news to me, as I have not made any changes lately. So I figured my site has been compromised; hacked.

I called their tech support and got an amazing amount of NO INFORMATION OR HELP. Rather, I got instructions on how to open a new Help Desk ticket to let them know when I have my site cleaned up. Cleaning up my site is a bit of a challenge, given that their move of my site rendered my login to the control panel invalid. Without that it’s hard to see what is going on with my site.

So I updated WordPress, and I’ll pull down my old photo gallery software (requiring a lot of work re-posting previously published photos). I have no idea if this will solve the problem or not since I have little idea what the problem was in the first place.

I had been thinking of changing web hosting providers lately, and this pushed me over the edge. Now I just need to find the time to do it.

One thought on “Compromised Today

  1. After finally talking with customer support I think this might NOT have been someone hacking my account. Rather, it may have been the software I’m using to display photos from Flickr. It would be a big bummer if this software proves to be the problem and doesn’t get fixed. 🙁

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